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Frequently Asked Questions
How We Help You?
Discover emotional regulation techniques to manage your own stress and model calmness for your child.
Learn to foster trust and connection through open, respectful conversations with your family.
Support your child’s emotional growth by learning how to co-regulate and guide them through big feelings.
Recognize patterns from your upbringing and rewrite your family’s narrative with positivity and intention.
Move beyond generic advice with customized strategies that align with your values and goals.
Frequently Asked Questions
Coaching Q&A
People are different! We recommend starting with your first session and seeing how it goes.
From there, your coach will suggest a path that fits your family’s needs.
We understand life happens! If you need to cancel or reschedule, please let us know at least 24
hours in advance. This helps us offer your spot to another family. Late cancellations may result
in the session being forfeited.
You can reach us directly through:
Phone/WhatsApp: +254 788 097 811
Email: hello@mind-ninjas.com
Whether it’s about bookings, payments, rescheduling, or choosing the right plan, our friendly
team is happy to help!
Simply contact us through the channels above to let us know. We’ll guide you through the quick
cancellation or rescheduling process and confirm the next available time slot.
Yes all sessions are pre-booked and paid for in advance to confirm your slot. This ensures we
prepare a personalized plan and hold your time specifically for you.
If there aren’t enough people to start your pod, you’ll have the option to find others to join.
For kids’ pods, you might want to invite friends or classmates from school.
For adult, couple, or family pods, you can connect with people in your community who might
enjoy growing together.
We have lesson plans which are tailored for individual coaching sessions, so each family or
learner receives a personalized plan that meets their unique goals.
For pods, the sessions function more like group classes fun, interactive, and collaborative
for people who prefer shared sessions while still benefiting from guided coaching and support.
You can complete payments conveniently through:
M-Pesa Send Money to 254 700 701007 (Parita Shah)
All sessions are to be paid for before your appointment to secure your slot and allow us to
personalize your plan.
Book a free Discovery Call and we’ll answer all your questions! It’s friendly to explore what
coaching could look like for you and your family.
Absolutely! If you’d like to save more while committing to a journey of growth, explore our
Bundle Options you can save up to 10% on sessions. Bundles are flexible and can be shared across family members, making them perfect for parents, kids, or teens who want ongoing support.
